Terms & Conditions
99bookin.com – A Unit of Rudra Group
1. Introduction
Welcome to 99bookin.com. By using our website, mobile application, or services, you agree to follow these Terms & Conditions.
2. Services
We provide online booking services including hotels, flights, cabs, holiday packages, and related travel services.
3. User Eligibility
You must be at least 18 years old to use our services or register as a channel partner.
4. Account Responsibility
Users are responsible for maintaining the confidentiality of their account credentials and all activities under their account.
5. Payments & Bookings
All booking and payment information provided by users must be accurate. We reserve the right to cancel bookings in case of incorrect information, fraud suspicion, or service unavailability.
6. Refund Policy
Refunds are subject to the policies of hotels, airlines, cab vendors, and other service providers. Some bookings may be partially refundable or non-refundable.
7. Promotions & Offers
Promotional offers, discounts, and referral programs may have separate terms and eligibility conditions.
8. Subscription Plans
Certain premium services may require paid subscriptions. Subscription plans may auto-renew unless cancelled before renewal.
9. User Content
Users may post reviews, ratings, comments, or profile information. Content must not be abusive, misleading, illegal, or infringe on others' rights.
10. Prohibited Activities
- Fraudulent bookings or fake transactions
- Using bots, scripts, or automated tools
- Uploading malicious software or viruses
- Impersonating our company or employees
- Misleading customers or abusing offers
11. Intellectual Property
All logos, branding, software, layouts, and platform content belong to 99bookin.com or its licensors and may not be copied without permission.
12. Third-Party Services
We may provide links to third-party websites such as hotels, airlines, payment gateways, or travel partners. We are not responsible for their services or policies.
13. Disclaimer
Our services are provided on an "as is" and "as available" basis. We do not guarantee uninterrupted or error-free service.
14. Limitation of Liability
We are not responsible for indirect losses, delays, cancellations, third-party service issues, or technical interruptions.
15. Channel Partner Terms
Channel partners must provide valid KYC details and must not generate fake bookings or misuse promotional programs.
16. Termination
We may suspend or terminate accounts involved in fraud, policy violations, or suspicious activities without prior notice.
17. Governing Law
These Terms & Conditions are governed by the laws of India.
18. Changes to Terms
We may update these Terms & Conditions at any time. Continued use of the platform means you accept the updated terms.
19. Contact Us
For support or queries, contact us at:
Email: admin@rudragrup.com